Back to Home

    Catalog Service Deployment Incident

    A catalog service deployment caused performance issues across the system. Here's how Coroot identified the root cause and provided the fix.

    Coroot's Root Cause Analysis

    Root Cause: Catalog service deployment (version 0.50) caused performance degradation due to CPU resource contention and database connection issues.

    This cascaded to front-end service failures as it depends on catalog for product data. The PostgreSQL database experienced increased query load and CPU contention on node3, leading to connection timeouts and TCP retransmissions.

    Coroot root cause analysis showing catalog deployment impact

    Coroot's automated analysis immediately identified the catalog service deployment as the root cause

    Detailed Analysis

    Coroot provided comprehensive charts and metrics showing exactly what happened during the incident:

    Detailed deployment impact analysis showing CPU contention and database performance degradation

    Complete analysis showing deployment impact, CPU resource contention, database performance degradation, and cascade effects